All conversations

AI discovery

Google Didn’t Recommend You. Someone Else Did.

Me shops for a phone without opening a brand website. M.R.K wonders who is doing the introductions.

The conversation, in 6 slides.

Read the complete conversation below.

Did you know that getting HIGH can help you find a new middleman? Mine arrived between me and a phone I had not yet bought.

I needed a phone with a decent camera, reliable battery and a price that would not require a family meeting. Instead of opening twelve browser tabs, I asked an AI assistant to compare a few options.

It gave me a shortlist. I gave M.R.K a look of achievement.

MeFinished my research in one conversation.

M.R.KCongratulations. Did you research the research?

MeI asked for recommendations, not homework.

M.R.KWhich brands did you visit?

MeNone yet. That is the beauty of it.

M.R.KFor you. For a brand that hoped to introduce itself on its homepage, it is a new question.

MeSo the customer has left Google?

M.R.KThat would be a rather large conclusion from your sofa. People still search, watch videos, ask friends and visit shops. AI has added another way to discover and compare. It has not erased the others.

MeBut if an assistant gives the answer, how does a brand get into the conversation?

M.R.KFirst, make it possible to understand what you offer. Who is it for? What does it cost? What is the actual battery capacity? Which claims have evidence? An assistant cannot reliably compare your “limitless excellence” with someone else’s “unmatched innovation.”

MeThose sound equally expensive.

M.R.KExactly. Clear product information matters. So do useful explanations, credible reviews and accessible pages. Customers need those things too.

The idea at a glance

The introduction has another doorway.

01

Customer question

“Which phone suits my budget and camera needs?”

02

Comparison

An assistant may assemble options from information it can access.

03

Verification

Check current specifications, price and terms with the seller.

A possible discovery journey; customers can enter through many channels.

I checked one recommendation. The assistant had misunderstood a specification. The phone suddenly looked less suitable.

MeOur new middleman is not perfect.

M.R.KNeither is the cousin who recommends every phone they have ever owned. Verify the important details before buying.

MeIs there a secret trick to making AI recommend a brand?

M.R.KThere are people selling the certainty of one. Be careful. Google’s current guidance keeps SEO fundamentals relevant and says there is no special schema markup required for its generative search features. That guidance describes Google; it does not guarantee a recommendation from every assistant.

MeSo we cannot just sprinkle “best phone” into every paragraph?

M.R.KYou can. You could also write “best cook” on your apron. Dinner will still be assessed separately.

The shift is in the introduction. A customer may meet a description of your brand before meeting the brand itself. That makes specific information and a consistent, credible explanation more useful than another layer of confident adjectives.

MeHow would a marketer know whether this is working?

M.R.KWatch referral traffic when it is available, ask customers how they found you, and check how your products are described. Each gives you part of the story. None sees every conversation.

I finally opened the manufacturer’s website.

MeThe assistant saved me twelve tabs. Verification has given me three back.

M.R.KProgress. Your family meeting has been postponed.

Behind the conversation

Fictional dialogue and illustrative situations, informed by these sources. Research checked October 2026.