Creator marketing
One Million Followers. Nobody at the Counter.
A café gets a celebrity shout-out. The neighbour with a small food page gets people through the door.
Did you know that getting HIGH can make a million look smaller? All I needed was a café with six empty tables.
The owner showed me a celebrity’s post about the café. The comments were full of hearts, fire emojis and people asking where the celebrity’s jacket came from.
At the counter, the owner was asking a different question: where were the customers?
MeM.R.K, the post reached so many people. Surely this campaign should work.
M.R.KWork at what?
MeGetting people to the café.
M.R.KWere those people nearby? Did they know where the café was? Were they interested in visiting, or interested in the jacket?
MeThe jacket was very good.
M.R.KThen somebody’s marketing may have worked.
A week later, a local food enthusiast posted a simple video. It showed the café’s entrance, the nearest landmark, two dishes, their prices and a quiet corner where you could sit with a laptop. No cinematic helicopter shot. No declaration that lunch would change your life.
In our imagined café, a few viewers came in asking for those dishes.
MeThe second creator has far fewer followers. How did that happen?
M.R.KTheir audience had a reason to act. A nearby person looking for lunch needs different information from a fan watching a celebrity travel abroad.
MeSo smaller creators are always better?
M.R.KYou have turned one sensible question into another convenient rule. A large creator may be excellent for national awareness. A local creator may be useful for a neighbourhood visit. Decide the job before choosing the person.
Choose the job before the follower count.
Objective
Awareness, visits, sales or repeat purchase: which job matters?
Fit
Does this creator reach people who can and want to use the offer?
Evidence
Review relevant actions alongside attention, and acknowledge attribution gaps.
MeThe old popularity-versus-personality conversation again?
M.R.KWith one more guest: the audience. The creator fits the brand, the audience fits the offer, and the content makes the next step clear.
MeWhat should the café measure?
M.R.KStart with its objective. If it wants visits, ask customers how they heard about it, use a suitable booking link or an honest offer code, and compare what happened with ordinary days. Those methods have gaps. Someone may watch the video and visit next week without using the code.
MeSo views are useless?
M.R.KViews describe attention. They do not automatically describe visits, profit or repeat customers. Keep the measure, but do not ask it to answer a different question.
Current creator-marketing research discusses the value of audience trust and fit. That does not make follower count irrelevant. It makes follower count insufficient on its own.
MeWhat about paid collaborations? The local video should look natural.
M.R.KNatural does not mean concealed. Be clear about the commercial relationship. Borrowing someone’s trust while hiding why they are recommending you is an odd way to build your own.
I returned to the café and ordered what the local creator had shown.
MeI came for the sandwich. Stayed for the quiet table.
M.R.KAnd the celebrity’s jacket?
MeStill beyond my marketing budget.
Behind the conversation
Fictional dialogue and illustrative situations, informed by these sources. Research checked October 2026.